Communication skills Development

Resource Person: Ms. Nikita Kulkarni

Duration: 10.00 am – 5.00 pm

Date:20^th August 2020

Target Audience: 10

Objectives:

1. To develop Self-Compassion c
2. Creating Mindfulness Meditation session
3. Building Connections
4. Finding Balance in life
5. To learn destress & relaxation methods

Brief Description:
IQAC of Dr. D. Y. Patil B-School conducted a workshop on “Communication Skills Development” During the first session of the workshop, Ms. Nikita Kulkarni made a presentation on Basic Writing Skills which covered areas like Punctuation, Commonly Confused words and Basic Grammar. After the presentation, the participants were given a few worksheets on these areas and their performance was evaluated and necessary feedback on how to improve these skills was given.

In the second session, a presentation on Business Email Writing, which gave necessary tips and guidelines on drafting formal emails, was followed by the participants’ drafting emails in groups on their own on some given topics. They were made to read out the drafts and necessary corrections and clarifications were suggested by the resource person.

In the last session in the afternoon, the participants were given some useful information on telephone etiquettes. Then they were given some exercises and role play sessions where they were asked to use appropriate language – both formal and informal – while making telephonic conversations. This followed with the resource person giving some useful information and tips on drafting business/official letters and the participants were asked to work in groups and write out formal letters making use of the tips and following the guide lines given. The online breakout sessions were arranged for the participants to discuss and complete the given assignment. After the groups finished writing, some of them were asked to read out the letter drafted by their group and they were given suggestions as how the letters could have been made more appropriate and effective. Towards the end of the session, a few participants gave their feedback explaining how the program helped them improve their communication skills and made them more confident of using English in a better way