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AI Marketing: Components, Benefits, and Challenges

Resource Person:Mr. Vishal Wadajkar Assistant Professor Dr. D.Y. Patil B-School, Pune, India.

Duration:10:00 am – 5:00 pm

No. of participants: 10

Date: 10 th June, 2017

Objectives:

  1. To enable faculty to know Artificial Intellingence in Marketing, its benefits and challenges

Description:

Mr. Vishal Wadajkar started the session by explaining that in order to realize AI’s giant potential, a manager needs to have a good grasp of the various kinds of applications available and how they may evolve. The session guided marketing executives through the current state of AI and present a framework that will help them classify their existing projects and plan the effective rollout of future ones. The AI was categorized AI along two dimensions: intelligence level and whether it stands alone or is part of a broader platform. Simple stand-alone task-automation apps are a good place to start. But advanced, integrated apps that incorporate machine learning have the greatest potential to create value, so as firms build their capabilities, they should move toward those technologies..

He then explained that of all a company’s functions, marketing has perhaps the most to gain from artificial intelligence. Marketing’s core activities are understanding customer needs, matching them to products and services, and persuading people to buy—capabilities that AI can dramatically enhance.

He said that Marketing AI is majorly categorized into 4 parts on 2*2 matrix of more advanced/less advanced & isolated or integrated into other platforms and cited many example for the same. On closing note, he also talked about challenges and risks og marketing AI.

The session was very insightful for the participants, and the information shared would be helpful for them while delivering lectures on the AI marketing components and another related area.

Ms. Sheetal Darekar, Assistant Professor, thanked the resource person and all the participants present.